Delivery

Order processing

Each order is carefully prepared upon receipt and confirmation of payment. We take the necessary care to ensure that your order reaches you in the best possible condition.

Shipping times

The delivery times indicated on our store are estimated. They may vary depending on your destination, the selected carrier, and transit conditions. Typically between 9-15 business days.

PRESTON cannot guarantee a fixed delivery time. Thank you for your understanding.

Order tracking

As soon as your order is shipped, you will receive an email containing your tracking information, where tracking is available depending on the carrier and destination.

Exceptional delays

Delays may occur in certain exceptional circumstances, particularly during periods of high activity, weather conditions, or customs-related constraints for international deliveries. These situations are rare, and we do our utmost to keep you informed.